Case studies

SideCare automates SEPA direct debit orchestration through a banking API

Louis Fourrier, co-founder and CTO of SideCare, explains how SideCare has automated its SEPA direct debits using Memo Bank’s banking API.

SideCare automates SEPA direct debit orchestration through a banking API
Icone double flèches gauche

Memo Bank's API has a better architecture than any other API we have tested.

Louis Fourrier

Cofounder and CTO

Company

company logo SideCare

SideCare provides businesses with an all-in-one platform to manage their health, provident, and liability insurance policies. It features online contract selection and management, employee online affiliation, and integration with major HRIS systems...

Icone Etoile 2018
Icone Employés 65 employees
Marqueurs Paris (75)
Customer
Louis Fourrier

Louis Fourrier

Cofounder and CTO

SideCare offers HR departments an all-in-one platform to optimize their health and welfare policies.

icone ampoule

SideCare has 5,000 client companies and manages 80,000 insured individuals.

SideCare is reinventing how companies choose and manage their insurance policies: health, welfare, and liability insurance. Thanks to the integration of thousands of insurance contracts and the analysis of company data, SideCare allows its clients to choose the contract that best suits their needs at the best price. The Parisian company has also developed an all-in-one platform where clients manage their health and welfare policies: online contract management, online employee affiliation, native integration with major HR systems (Payfit, Lucca, Silae…) and with Zapier, integration with other health providers to offer the best experience to employees – teleconsultation, mental health support, etc.

Founded in 2017, SideCare is experiencing strong growth: the company now has 5,000 client companies and manages 80,000 insured individuals.

SideCare was looking for a financial partner to segment and integrate its flows into its business systems and processes.

Icone double flèches gauche

We have specific needs for SEPA direct debits, especially the segmentation of flows related to each insurer.

Louis Fourrier

Cofounder and CTO

Louis Fourrier,

SideCare has a delegation from major insurers to sell and manage their insurance contracts. From the perspective of its corporate clients and their employees, SideCare is their sole point of contact. It is to SideCare that companies (and insured individuals who have chosen options beyond the basic contract) pay insurance premiums every month or quarter. And it is SideCare that manages reimbursements for care or claims.

In 2023, Louis Fourrier, the co-founder and CTO of SideCare, wanted to move from manual to automated management of its collections. Until now, SideCare manually collected payments from its clients by downloading files to a traditional bank account. The bank details of clients were also added and updated manually.

Louis Fourrier wanted to implement a new collection infrastructure in which SideCare’s systems communicate via API with the bank collection service, to automatically trigger collections on the accounts of companies, automatically add clients’ bank details once they are recorded in SideCare’s systems, etc.

SideCare also had a specific need for collection management: the segmentation of flows related to each insurer: SideCare collects insurance premiums on behalf of several insurers and needs to compartmentalize its collections into different accounts for operational, accounting, and reporting reasons.

Louis Fourrier began exploring the market to identify a provider capable of satisfying SideCare’s needs. He quickly realized that no traditional bank had developed a banking API that met his needs. On the fintech side, one player met some of his needs but posed several problems:

  • It was impossible to segment flows by insurer because the fintech with which SideCare had initially collaborated did not allow the creation of multiple current accounts. This functionality was essential for SideCare.
  • The fintech’s commission collection directly from the amount of the insurance premium would have significantly complicated management for SideCare. directly from the amount of the insurance premium would have significantly complicated management for SideCare. reporting. As a result, SideCare would have been forced to offset each collection by automatically recalculating the commission deducted by the fintech from the collection made.

Louis Fourrier turned to Memo Bank, which developed a solution enabling fully automated direct debit collections through banking API.

Memo Bank's banking API met all of SideCare's needs.

Icone double flèches gauche

This API allows us to do more than what we tested elsewhere, it's faster, and we haven't encountered any bugs.

Louis Fourrier

Cofounder and CTO

Louis Fourrier,

Memo Bank’s solution met all of SideCare’s needs:

  • automation of SEPA direct debit orchestration, via API;
  • ability to segment flows specific to each insurer through the creation of additional accounts and triggering SEPA direct debits from all these accounts.

Louis Fourrier and his teams tested Memo Bank’s banking API, which fully satisfied them: the handling was extremely simple, the documentation very clear, allowing SideCare’s teams to integrate Memo Bank’s banking API within a week. According to him, Memo Bank’s API is much more advanced than the others he tested, with a better design, greater flexibility, and significantly higher speed: the direct debit is made the next day, and an alert appears immediately on the bank account when the direct debit is triggered.

Another aspect that delights Louis Fourrier: with Memo Bank, he doesn’t just have access to a collection service but has a real bank that has designed an integrated solution of products and services. SideCare is gradually positioning itself on this solution to make Memo Bank one of its main banks. The fact that Memo Bank has a banking license allows it to plan with a partner who accompanies it in the long term and who will be able to provide a complete range of services in the future.

Louis Fourrier is also delighted with the responsiveness of Memo Bank’s teams, both on the technical side and with SideCare’s dedicated account manager, Arthur Bourdillon.

We unlock the potential
of hundreds of SMEs.

So why not yours?

Logo Memo Bank