Contact and partnerships

A question? An issue? Drop us a line and we’ll see how we can help. 

Contacts and useful links


Our bankers are available to answer any sales-related questions. Request access. If you are one of our customers, you may contact directly your account manager.

Customer support

Need help? Check out the help section of our website or contact us through your secure client workspace.


For claims and complaints, read our dedicated article.


You want to set up a special partnership with Memo Bank? Send us a message at [email protected]

Insurance and medical assistance (included with your Memo Bank cards)

For claims and complaints, read our dedicated article.


Looking for information for an article? Check out our dedicated press page.

Privacy policy

For any questions related to our privacy policy, send us a message at [email protected].


For general enquiries, please email [email protected]

Mailing address

Memo Bank
121 avenue des Champs-Élysées
75008 Paris

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