A question? An issue? Drop us a line and we'll see how we can help.


Our bankers are at the ready to answer any questions about our product offering. Request access. If you already are a customer, you can call your banker directly.

Customer support

Need help? Check out the help section of our website or contact us through your secure client workspace. For claims and complaints, read our dedicated article.

Insurance and medical assistance (included with your Memo Bank cards)

See our dedicated article.


You want to set up a special partnership with Memo Bank? Complete the form on this page.

Press enquiries

Looking for information for an article? Check out our dedicated press page or email [email protected]

Privacy policy

For any questions related to our privacy policy, send us a message at [email protected]


For general enquiries, please email [email protected]

Mailing address

Memo Bank
8 rue du Faubourg Poissonnière
75010 PARIS